Manage & Support

Why do you need managed service?

To gain a competitive edge, ventures be constantly up to date with the latest cutting-edge technology. However, incorporating those IT frameworks into your business can be a challenge.

Critical costs on extra IT experts and keeping up the IT foundation completely operable, refreshed and secure.

Diminished spotlight on core services. Let us take care of the IT spectrum of business so you can focus your resources on core services.

Horusoftaceae is ready to become your managed service provider (MSP) to help you deal with these challenges.

Our Services

Transfer the load of everyday IT framework upkeep to Horusoftaceae's experts, who give the accompanying manage IT services on a far-off premise.

Applications

Deployment

Maintenance

Ensuring application availability

Desktops

Software configuration and administration of desktops, printers and mobile devices

Software installation and updating

Servers

System administration

Performance monitoring

Fine-tuning

Enterprise systems

Data Centers

Directory Services

Mail

VoIP

Intranet and collaboration solutions

CRM systems

Data storages

Monitoring and administration of databases, data warehouses and big data storages

Storage disaster recovery

Network and security

Integration, maintenance and ensuring security of LANs and VPNs

Integration and maintenance of IDSs | IPSs and firewalls

Integration and maintenance of antiviruses

Cloud systems

Integration, maintenance and ensuring security on various cloud computing platforms, including Azure, Office365, AWS, and GCP.

Managed IT service challenges

Client's interest to broaden the extent of managed IT services

Horusoftaceae's team can handle any extent of IT management capacities our clients demand. We have a wide range of capabilities and resources that able us to deal with load increment.

Inefficient IT problem solving issues

With our client's efficiency prioritize, we’d like to identify the issues before hand so we can forestall it rather than to adapt. In this way, instead of a break | fix approach we offer some benefit based manage IT operation to keep IT activities fully operational at a minimum risk and price level.

Threats to client's information security

Here at Horusoftaceae, we understand the important of privacy and security for our clients. Therefore, we strictly follow a client's security strategy and apply our own safety efforts, in order to provide an extra level of protection to guarantee that the information isn’t accessed by outsiders. Horusoftaceae doesn't keep its clients caught in service level agreement (SLA) when their business procedure and IT needs change. We are available to talk about and adjust the provisions of a manage service contract and adjust our IT services to any of those changes.